Privacy Policy

We collect information you provide directly when you create an account, place an order, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, shipping address, and payment information. We also automatically collect usage data such as IP address, browser type, pages visited, and time spent on our site through cookies and similar technologies.

We use your personal information to process orders, deliver products, send order confirmations, provide customer support, send newsletters (with your consent), improve our content and services, analyze user behavior, prevent fraud, and comply with legal obligations. We never sell your personal data to third parties.

We use cookies, web beacons, and similar technologies to remember your preferences, analyze traffic, serve personalized ads, and improve site functionality. Essential cookies are required for the site to function. Analytics cookies (Google Analytics) help us understand visitor behavior. Advertising cookies (Google AdSense) enable personalized ad delivery. You can manage cookie preferences through your browser settings or our cookie consent banner.

We share your data only with trusted service providers who help us operate our business: payment processors (Razorpay), shipping partners, email service providers, cloud hosting (Supabase), and analytics platforms (Google). All third parties are bound by data processing agreements and must handle your data securely. We may also disclose data when required by law or to protect our legal rights.

We implement industry-standard security measures including SSL/TLS encryption for all data transmissions, hashed passwords using bcrypt, secure payment processing via PCI-DSS compliant gateways, regular security audits, and restricted access controls. Despite these measures, no internet transmission is 100% secure, and we cannot guarantee absolute security.

You have the right to access your personal data, request corrections, request deletion of your account and data, export your data, opt out of marketing communications, and withdraw consent for data processing. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. To exercise any right, email support@vedasach.com.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained while your account is active. Order data is retained for 7 years per tax regulations. You may request deletion at any time.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.